Effective Date: April 10, 2025
At Capital Integrative Health, we are committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our clinic,
use our services, or interact with us online, including via social media and email communications.
1. Information We Collect
a. Personal Information:
– Full name
– Contact details (address, phone number, email)
– Date of birth
– Health history and medical information
– Insurance details
– Emergency contact information
b. Technical & Usage Information:
– IP address
– Browser type
– Device information
– Website usage data through cookies or similar technologies
2. How We Use Your Information
We use your information for purposes including but not limited to:
– Providing medical care and managing your treatment
– Booking and managing appointments
– Processing billing and insurance claims
– Sending updates about clinic operations or your health care
– Conducting satisfaction surveys or health-related research (with consent)
– Marketing communications (where applicable)
3. Disclosure of Information
We may share your information in the following cases:
– With your consent
– With healthcare providers involved in your treatment
– With health insurance providers for claims processing
– When required by law or to comply with legal obligations
– With trusted third-party service providers (e.g., IT, billing) under strict confidentiality agreements
4. Social Media Advertising
Capital Integrative Health may use social media platforms (such as Facebook, Instagram, or Google) to promote our clinic and services. In doing so:
– We may use non-identifiable data (e.g., cookies or hashed emails) to create custom audiences or track ad performance
– We never share personally identifiable health information with these platforms
– You can opt out of targeted advertising through your social media account settings or by using ad opt-out tools (e.g., the Digital Advertising Alliance’s WebChoices tool)
5. Mailing Lists and Communications
We may use your contact information to send newsletters, updates, appointment reminders, or promotional offers:
– You can subscribe voluntarily through our website or at our clinic
– Every marketing email includes an “unsubscribe” link for opting out
– We will not sell or rent your email address to third parties
– Mailing list data is stored securely and handled in compliance with applicable laws
6. Data Security
Capital Integrative Health implements appropriate physical, technical, and administrative safeguards to protect your information against loss, misuse, or unauthorized access. These measures include secure servers, encrypted communications, and regular privacy training for staff.
7. Your Rights
You have the right to:
– Access or request a copy of your personal information
– Request corrections to your information
– Withdraw consent for certain uses
– Lodge a complaint with a privacy regulator
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website or emails may contain links to external sites. Capital Integrative Health is not responsible for the privacy practices of those websites. Please review their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and major changes will be communicated directly to you.
10. Contact Us
If you have any questions about this policy or how your information is handled, please contact us at:
Capital Integrative Health
11325 Seven Locks Road, Suite 290
Potomac, MD 20854
📞 Phone: (240) 507-5110
📧 Email: hello@cihealth.org
🌐 Website: www.cihealth.org
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